FAQ

What skills and qualities do I need as a volunteer?
If you enjoy listening, are able to chat easily with older people and have a good sense of humour, this could be the volunteering opportunity for you!  Obviously, it’s important that our volunteer drivers are safe and responsible and group coordiators are good communicators, organised, proactive and able to motivate others.

Can I use a two-door car?
Yes, although many of our members aren’t very mobile, some are still able to get into the back of a two door car.

I am not sure I can commit to driving every month so can I still be a volunteer?
It’s always useful for groups to have ‘reserve’ drivers who can help out when one of the regular drivers is unavailable.  In some groups we also have a couple of ‘rota – drivers’ who alternate with each other.

I live on the top floor – can I still volunteer?
If there is a lift then, yes.   Most of our older guests cannot negotiate flights of stairs so if there isn’t an alternative, it might be worth considering hosting with a friend at their place, or in a local club or church.

I only have a toilet upstairs – does that mean I can’t host?
It depends on how many steps there are to the toilet.   Many of our older guests cannot climb a flight of stairs, in which case perhaps you could ask a neighbour to ‘lend’ you their toilet for an afternoon, if theirs is more accessible.

As a host, what do I provide for the tea party?
There isn’t a set menu of things you have to provide.  Normally the host puts on some sandwiches, cakes and plenty of tea!  When you sign up as a host you will receive the ‘Volunteer Host Handbook’ which will give you more ideas.

I live in a small place – can I still host?
Yes.  We keep the groups fairly small and just ask the host to have enough seats for the older people. Volunteers will sit on the floor, and also help you with the tea, so you can get to talk to your guests.

Are volunteers insured?
All volunteers are covered by Public and Employee Liability Insurance whilst involved with the work of the charity. Drivers are expected to have car insurance and to let their insurance company know about their volunteering activity (which should not affect their premium).

Do you pay expenses?
We pay out-of-pocket expenses to group coordinators, to cover the extra adminstration (e.g. postage and telephone) and travel costs that can be incurred with this role.